| Issue ID | 1584658 |
| Internal NHTSA # | 11233677 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | AZERA |
| Model Year | 2017 |
| File date | 19/07/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | After returning to the parking lot with bags of groceries, we could not open the trunk, neither with smart key or button on driver side or with key on trunk panel, or manual trunk button. We hate to think about arriving at a motel and we could not open the trunk. I remember an incident that happened in utah where 3 children were trapped in a trunk and perished. I would think hyundai would design a manual trunk release system, that does not rely on electric power, bush buttons, or smart keys. This car has an emergency fluorescent slide inside trunk, i think it also did not work. Initially i though it might be a setting, but browsing a hyundai forum i discovered other users had similar problems with various hyundai models. Possible defective part; trunk latch actuator or solenoid. Will find out more tomorrow from dealer. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COTTONWOOD, AZ |
| VIN pattern | KMHFH4JG9HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |