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2013 Hyundai AZERA Unknown Or Other Problems, Complaints and Defects

Issue ID	1484596
Internal NHTSA #	11113977
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	AZERA
Model Year	2013
File date	26/07/18
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I was driving along on i-95 when i heard a loud, explosive popping sound. It freaked me out at first as it sounded like i had blown a tire, but the car didn't shake, bump or swerve. I hadn't seen anything in the road i could have hit, and i wasn't driving behind any construction type trucks dropping pebbles or sand. The car was driving as if nothing had happened, so i continued to the nearest exit. As soon as i was off the highway, i pulled over, got out and saw right away that the panel of my panoramic sunroof that meets the windshield was cracked, broken and missing pieces in the left and right corners, but only had minor cracks in the center. I was thinking this was a very strange pattern of breakage if something like a rock had hit the glass. I called hyundai about fixing the glass and they told me they don't do it--that they have another company do it for them. They gave me their number, but when i called, they said they couldn't do it either. It took me 4 other calls to find a place that would do the work. When i spoke to hyundai and explained how i couldn't understand what had happened to cause the panel to break, they made no mention of the possibility it may have exploded. It wasn't until i got home that a friend said she googled exploding sunroofs and found all kinds of information about it, as well as class action suits. I have since found out the new panel costs $215 and approximately $80 to install. I am having the repair done right away as i can't drive around like that. I live in florida where it rains without notice and i wouldn't want to damage the sunroof motor or anything else by getting it wet. Fortunately the sunroof was closed when this all happened and i have not opened it to see if there is glass inside everywhere because i don't want to create further danger or mess.
Vehicle Mileage at Failure	90900
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	POMPANO BEACH, FL
VIN pattern	KMHFH4JG7DAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JF1VBHK63SG014365 VF1CR1J0H34844136 WDB4613332X299596 1T9BA1713XC517167 YV1PWA2BCH1022146 YV5X1G1D8GD203882 JTFRX1BP678904111 WDC2533642F368546 1T9BA1T13XC517167 XLRAEL3700L456568 1HD1LC318FC405076 WV2ZZZ7HZ4X041892

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2013 Hyundai AZERA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai AZERA Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?