| Issue ID | 1196449 |
| Internal NHTSA # | 10731824 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | AZERA |
| Model Year | 2009 |
| File date | 11/03/15 |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
| Product type code | VEHICLE |
| Description of the problem | I paid a premium for an in-dash navigation system. Hyundai has now decided that they are not providing map updates for vehicles purchased before 2011. Despite complaints to their customer service line and a letter to their president, i am being told that i am out of luck and there is no fix for out-of date maps. Seems to me that the manufacturer has an obligation to provide map updates for the navigation systems in their cars and hyundai has ignored that responsibility. This is a safety hazard. |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | KMHFC46F39AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |