| Issue ID | 899633 |
| Internal NHTSA # | 10442040 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | AZERA |
| Model Year | 2007 |
| File date | 22/12/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I took my car for an alignment at the harrisonburg, va dealership. After the alignment was done, i was told alignment was unsuccessful because the left caster and right front camber were out of specs. Our -less than a year old- tires were worn out badly from the inside and needed to be replaced tight away (an accident waiting to happen!) moreover, we were told by the dealership that the problem cannot be adjusted or fixed and that we need to seek help at a body shop. Our car has always been driven on regular roads, has not had any accidents or major shock that would necessitate a body shop. It was purchased brand new on 2007. This seems like an issue with the car itself since the beginning. We are now told that we need to purchase new tires and come in for a rotation every 4,000 miles. Below is the message from hyundai usa: thank you for contacting hyundai motor america. We are sorry to learn of the issue that you are having with the alignment in your 2007 hyundai azera. The alignment in your azera is covered under the new vehicle limited warranty for a period of one year from the date of first use (in-service date) or 12,000 miles, whichever occurs first. Your azera has exceeded the warranty by both time and mileage. For this reason, we are unable to assist you with the needed repair costs and apologize for any disappointment this may cause you. We have confirmed with harrisonburg hyundai that the left front caster on your azera is out of factory specifications. Additionally, there is not an available adjustment available through your dealership, which is why a body shop was recommended. We suggest following your dealership's advice to repair your azera. Our factory-trained technicians are the most qualified to provide you with their expert advice. They will work with you to ensure your azera continues to operate to our specifications for many miles to come. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROADWAY, VA |
| VIN pattern | KMHFC46D47AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |