| Issue ID | 1705689 |
| Internal NHTSA # | 11375703 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | HR-V |
| Model Year | 2019 |
| File date | 19/11/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notice from the honda dealership where i bought the car about 3 years ago. I explained that i am unable to bring my car there because of health related reasons and the fact that the dealer is over 50 miles away from my home. I can only drive very locally. I asked the dealer to send the fuel pump replacement assembly to my local mechanic`s repair business and have him install it. I was told in no uncertain terms that this replacement part recall may only be done by honda mechanics at their service center. I explained i am unable to travel there and have disabilities making it impossible for me to get there. Nobody else can help me. I was told that i must live with the consequences of my decision and that the part will not be replaced. I am living in fear every time i have to use my car because the recall notice warns that this fuel pump defect must be replaced or there exists risk of a crash if it is not replaced. Please help me! I don`t know what to do! I am elderly and scared. |
| Vehicle Mileage at Failure | 10550 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLEISCHMANNS, NY |
| VIN pattern | 3CZRU6H16KGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |