| Issue ID | 1556721 |
| Internal NHTSA # | 11196879 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | HR-V |
| Model Year | 2016 |
| File date | 22/07/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2016 hrv in july 2018, used at a ford dealership. They had just gotten it into the dealership and i feel like they rushed through the inspections to get it sold and out the door. 9 days later, my air conditioning seemed to not be cooling down after driving for 20 minutes. I took it back to the dealer and had them check it, said there was a leak and fixed it. 3 weeks later, the same thing happened. Took it in and they said they "had the entire service team under there" and couldn't find anything wrong but somehow it was fixed when i got it back. 2 months later, it happened again and, fed up with the ford dealer, i scheduled an appointment at the honda dealership service dept. The manager told me that after getting it up on a lift, it looked like some kind of accident caused the issue and it might void my warranty! But they were going to fix it and see if it would go through, but i might not be covered later. Upset i took the car to my mechanic friend and asked him to put it on a lift and take photos of any damages to file a complaint to the ford dealer for not doing their due diligence in inspecting and reporting damages. He puts it up and says there's not a scratch or dent on it, the car is in cherry condition and he'd drive it cross country without concern. Called honda service and he said they'd replaced the part and that the damage had been specifically to the part so there was no more evidence, but the part had already been replaced by ford and i've had no accidents since owning it so i'm mad that they lied to get more money from me. It's been fine now for almost 6 months but i'm praying it holds up in fl summer. |
| Vehicle Mileage at Failure | 61500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | 3CZRU5H56GMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |