| Issue ID | 1638604 |
| Internal NHTSA # | 11301843 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2019 |
| File date | 25/12/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | When the outside temperatures got to about the 15 degree, it became apparent the defroster and heating system would not work until the vehicle was run on the road at highway speeds for several miles. I ran the engine at idle for over twenty minutes and there was absolutely no heat produced through the defroster. Consequently, the windshield and side windows could not be defrosted or cleared of ice. Vision was severely and unsafely limited. The local honda dealership pronounced the car in good shape on the first visit but did duplicate the problem on a second visit. However, they could not give us a solution other than to run the car in a lower gear. Honda said to put a piece or cardboard in front of the radiator. No solution or fix was provided and the dealership could not do anything further until honda acknowledged the problem and provided a solution so we are at a standoff. If the car can not be defrosted prior to moving, it is an unsafe car in my climate. |
| Vehicle Mileage at Failure | 2800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDRIA BAY, NY |
| VIN pattern | 2HKRW2H54KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |