| Issue ID | 1658511 |
| Internal NHTSA # | 11322699 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2019 |
| File date | 29/04/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Windows and sunroof open on their own. Vehicle parked for 2 days in driveway. In middle of night, all windows and sunroof opened during a rainstorm. This is the second occurrence of this issue. First time sep'19, second time 4/28 or 4/29 2020. Customer case 09867240 with american honda. They say this is a "feature" that requires pushing buttons on key fob remote in specific order. No buttons were pushed either time. Sep'19 key fob was in pocket. Second occurrence occurred middle of the night while i was sleeping. One fob hanging on hook near back door. Other on my dresser next to my wallet. No possible way buttons could have been pushed in middle of night. Am honda solution is to get a hardcase for the remote to be sure buttons are not pushed by mistake. Dealer says same thing. Internet postings show this has been happening on many different honda models for many years and they refuse to take responsibility for the problem. Am honda also says that the "feature" can't be disabled. My point... If they programmed it into the system, they should be able to program in a "switch" that can be accessed through the control screen. Dealer (williams honda, traverse city mi) also indicates it is a known problem and they have no way to disable it either, even with their service diagnostic tools. It rained here last night. My car is soaked. The response from american honda is that i did not have a hard case for my key fob. Even though i was asleep and the fobs were not moved in the middle of the night. |
| Vehicle Mileage at Failure | 9500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRAVERSE CITY, MI |
| VIN pattern | 2HKRW2H86KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |