| Issue ID | 1590672 |
| Internal NHTSA # | 11242857 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2019 |
| File date | 08/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I received the nhtsa recall notice 19v-383 and, when i called john eagle honda (where i bought the car), they did not have the replacement part and didn't know when it would be available. I called the national honda hotline and was told i had to call another dealership to find out if they had the part and, if they did not, to call honda back and they'd try to help me. This runaround is outrageous, given that the recall involves a potential "uncommanded deployment of the drivers airbag". Honda is callously disregarding the safety of its car owners and i want them to send replacement parts immediately to john eagle honda in dallas. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | 5J6RW1H80KAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |