| Issue ID | 1678092 |
| Internal NHTSA # | 11341916 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2019 |
| File date | 24/06/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My 2019 honda cr-v touring model had sudden unintended braking. There were no cars or obstructions around. It was at noon on a sunny day. My dealer said the car was working ok and gave me a page telling me not to use the adaptive cruise control in town. I called honda corp and asked for a buy back. This resulted in a test drive and a statement that the car was working as designed and there is nothing else to do. They did tell me that they found a code in the collision mitigation system data record that showed the incident. It showed that on 6/24/2020 the car braked by itself from 42 mph to 11 mph in 3 seconds. I stated that this is not "working as designed." they told me it is working to design and that nothing exists which can be fixed to prevent this problem. They pointed to a page in the manual that said do not use it in town. I told them that the honda ad calls it a "slow follow" system and the salesmen who sold me the car took a lot ot time to tell me how wonderful this system is in town. He had me demonstrate it in city traffic. Please note i filed a complaint before, but i want to update with the fact that the collision mitigation system had a record of the incident as well as honda's insistence that the car was working as designed. Also a flat refusal of a buyback. |
| Vehicle Mileage at Failure | 19200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANN ARBOR, MI |
| VIN pattern | 2HKRW2H90KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 42 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |