| Issue ID | 1589237 |
| Internal NHTSA # | 11241818 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2019 |
| File date | 08/07/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Srs system defect. Please find, attached, a letter entitled "important safety recall". I received this in early july from the dealer. When i called my honda dealer i was told i could bring the car in the following week. My service representative called back, in a few days, and told me the parts were not in yet and please call back in a few weeks. I called today, 8/5/2019, and was told my service rep. Was on vacation this week and i would be put on their "call back" list and contacted when the parts came in. Then, i called the honda customer support center and was told the parts might be in "by the end of summer". The "what is the reason for this notice?" see below, states the dangers this defect can cause. I am very concerned about this! The honda representative said i just "have to wait" and there is nothing else they can do about this. No rental car. Etc. They (honda) told me they had to issue this warning, per government law, but they can't give a date to their customer as to when the defect will be resolved. Any help, regarding this issue, would be greatly appreciated. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWBURY PARK, CA |
| VIN pattern | 2HKRW5H36KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |