| Issue ID | 1696653 |
| Internal NHTSA # | 11363806 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 01/01/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Florida arbitration claim in progress: after the first year of purchasing this vehicle, the crv navigation display system has begun to malfunction. This includes freezing, change in brightness, loss of functions such as navigation control, radio control and camera control. Additionally, this is a safety hazard for myself and those around me as the system will lock up and if the hands free is in use a screeching noise will occur until the car has been stopped and completely restarted as this occurs only while the car is in operation and moving.. The only temporary fix has been to restart the car until it occurs again. Also when this occurs, the a/c will cease functioning. Honda has repeatedly sated that the issue is an isolated issue and that it was due to my phone saying that my samsung is not compatible with the car. However, the car is feature specifically with android audio. |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MELBOURNE, FL |
| VIN pattern | 5J6RW1H81JLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |