| Issue ID | 1489551 |
| Internal NHTSA # | 11119895 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 04/07/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have a 6 month old crv. Since i bought it in feb 2018, i have experienced issues with the bluetooth hands-free calling function. I can hear calls fine, but the person on the other end cannot hear me due to background/ambient noise. The issue is specifically exacerbated by speed - 40 mph and above, getting worse as i drive faster. This presents a safety issue because i find myself having to fiddle with my phone to take the call off bluetooth. Obviously not ideal for safety. Furthermore, i made a 911 call on july 4, while driving on the highway. The 911 operator could not hear me!! I had to once again take the phone off bluetooth in order to be heard. I reported the issue to honda directly and to my dealer/service center. The service center also contacted honda regarding the issue, and were advised by honda engineers to replace the microphone, which they have done. Nevertheless, the issue persists. |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHLAND, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |