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2018 Honda CR-V Service Brakes Problems, Complaints and Defects

Issue ID	1542912
Internal NHTSA #	11183805
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2018
File date	08/01/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The collision mitigation braking system was activated when i drove over large metal panels that were placed on a city street in chicago. I have attached documentation. It happened twice in same spot, jan. 8 and jan. 10, both times i was accelerating to get onto the highway ramp, so the impact of the brakes locking up was extra severe. The dealer said he had two other people with same experience, but one going over railroad tracks. The dealer and honda told me the only way to turn off this system is to manually do it every time you start your car. Thank god i did not have somebody close behind me when it happened, or i would have been rear ended. The regional case manager did not return my calls for a week, and when he did he said the car was operating properly. I told him in the city of chicago(where i work) i drive over about 15-20 metal panels like that every day, going each way. I am afraid i will forget to turn the system off one of these times, and if i do and i get rear ended, i will hold honda responsible. I was completely dissatified with the letter they sent me,not adressing my complaint at all, the the case manager was very rude on the phone. I asked if my honda dealer could disable this feature, and was told no. There have to be many other consurmers out there that live in cities that have this same problem. There is no way to adjust the sensitivity to large metal objects. The way honda handled my complaint is totally unacceptable to me. **i also have photos of the exact spot that this occurred, if needed, i can upload the photos
Vehicle Mileage at Failure	2592
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MOUNT PROSPECT, IL
VIN pattern	7FARW2H51JEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2T2BAMBA5TC34D464 WCV01782KJVA01602 WF0ES4HT4JTB60856 VR7CBZYA8ST036056 4JGBB75E17A238696 YV1UZAAUCJ1059843 2GTEC13T151309691 KMHDH41CBCU413573 JB3CU14X0KU121865 JTDKM20E000073891 1FTFW3LDXTFB48845 3C6RR7KG5MG564445

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2018 Honda CR-V Service Brakes Problems, Complaints and Defects, Recalls and Failures

2018 Honda CR-V Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?