| Issue ID | 1530059 |
| Internal NHTSA # | 11170432 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 31/08/18 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 honda cr-v. The contact stated that the headrest tilted inwardly to the point that the contact had to receive medical treatment for her neck. The headrest also affected the contact while driving. Ocean honda of whittier (13839 whittier blvd, whittier, ca 90605, (562) 280-2838) attempted to get the contact to purchase another vehicle; however, the contact did not qualify for a new loan. The contact was referred to the manufacturer who stated that the contact turned the headrest the wrong way. The manufacturer denied the contact's request to have an engineer inspect the vehicle. The failure mileage was 2,500. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PICO RIVERA, CA |
| VIN pattern | 5J6RW5H33JLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |