| Issue ID | 1509346 |
| Internal NHTSA # | 11143916 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 03/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2018 honda cr-v ex-l in december of 2017. I noticed within a couple of weeks that the engine temperature gauge was extremely slow to climb, and oftentimes would "lose" temperature on colder days. I spent time testing the conditions when the temperature gauge would fluctuate so i would have additional information to provide the dealership. I would drive both stop-and-go, as well as on the highway for 15-30 minutes at a time to get the engine temperature normal, and then pull into a parking lot with the engine still running. After about 2-5 minutes, the engine temperature would start to drop, eventually dropping to 1-2 indicator marks on the gauge. I would also no longer have any heat at that point (the hvac system would blow cold). I went through 2 separate dealers troubleshooting this issue. The dealership i purchased the car from had it in service the longest. After multiple days in the shop with no update, i felt they were not making any progress on the issue so i filed a complaint with honda of america. They assigned the issue to one of their customer advocates to oversee this service issue with the car. I was told by honda of america that the issue was referred to the regional manager of support for honda in my area. After some additional time in service, i was told the issue was reviewed w/ honda's technical / engineering team who deemed this as "normal". Last month i came across multiple articles related to a gasoline oil dilution problem in 2017/2018 cr-v's, and a "side effect" of that problem being low engine temperature / loss of engine temperature. I checked the oil dipstick on the vehicle and noticed a very strong smell of gasoline. |
| Vehicle Mileage at Failure | 50 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, OR |
| VIN pattern | 7FARW2H88JEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |