| Issue ID | 1545530 |
| Internal NHTSA # | 11185987 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 20/01/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving on the highway at night the entire display (head unit) with the map went off, came back on and then started to behave erratically. I heard beeping sounds as if someone were actually touching the screen, the brightness turned up and down by itself as well. I took it to the dealer and they tested it and said they could not reproduce the problem. I told them that i had videos from when it happened to clearly illustrate the problem but they were not even interested in seeing the videos. They asked me to return if it should happen again. However nonsensical this response, i will take them up on this offer. I wonder what guarantee they have that they will be able to reproduce the problem in the future. If they can't, whatever they are proposing to do then i believe they should have been able to do when i took it in. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | 2HKRW2H84JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |