| Issue ID | 1501594 |
| Internal NHTSA # | 11132815 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2018 |
| File date | 15/02/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | With my smartphone connected to the audio/information screen (infotainment panel) via usb port in the center console for the use of ios maps for navigation, i received an incoming phone call. The volume of the ring through the vehicle speakers was so loud that my body instinctively and involuntarily removed my hands from the steering wheel to protect my ears by covering them. At that point, i had completely lost control of the moving vehicle! It created an extremely dangerous situation. After researching the problem later, i found that the volume of incoming calls is a function of the vehicle; not the smart phone when used in this fashion. The volume must be adjusted by use of the infotainment panel volume knob (or maybe steering wheel volume adjust?) while the call is incoming. To have the default incoming call setting at a volume level that would cause a driver |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROHNERT PARK, CA |
| VIN pattern | 2HKRW2H51JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |