| Issue ID | 1319867 |
| Internal NHTSA # | 10908334 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2016 |
| File date | 10/08/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On 8/10/2016, my wife was driving the vehicle slowly on a street with a downward slope towards a crossroad. My daughter (a kid) was sitting at the back seat. When she saw the traffic light was red, she tried to stop the vehicle by pressing the brake. But the brake did not work. She felt that she was pressing a rock. She was planning to go straight across the juncture, but in order to avoid running into the red light and a potential accident, she turned the vehicle right towards the street on her right side. Then she turned off the engine, and the vehicle stopped. It was a very scary experience for my wife. Clearly the brake failed. So the next morning (8/11) we took the vehicle to our local dealer, and asked them to check the brake. After checking, they told us that they could not replicate the incident, and could not do anything. Therefore i called american honda motor co. And requested that they send somebody to check the vehicle. After a long delay, their district services manager visited the local dealer, and instructed the dealership to bleed the brake fluid. This is not the right solution to the problem. If there is air in the brake fluid, you need to bleed the brake fluid. But that's not the problem my wife experienced when the incident happened. The problem was when she pressed the brake, she felt she was pressing a rock. The brake failed at that time. So we requested american honda motor co. To replace the brake system, but they declined on the basis that they could not replicate the incident. It has been one and a half months since we took the vehicle to the local dealer. American honda motor co. Did not solve the problem, and the dealer now asked me to take the vehicle home. How can we drive the vehicle again if there is a potential risk of this incident happening again. The brake may fail again, and somebody may die. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST HILLS, CA |
| VIN pattern | 2HKRM3H70GHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |