| Issue ID | 1648225 |
| Internal NHTSA # | 11312064 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2014 |
| File date | 17/01/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have a customer that has a 2014 honda crv (vin provided) and 2 years ago we replaced the rear hatch outside handle. It would not open in cold weather. It failed again and we replaced it again (no charge to the customer as it was the same problem as before). Honda only warranties their parts for 12 months. This is a know problem which is fixed with a new outside handle. It seems to me this is a safety concern as there in no way to get into the rear cargo area from the outside without this outside handle working. Honda has refused any to help in any way. |
| Vehicle Mileage at Failure | 77075 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTERTOWN, MD |
| VIN pattern | 2HKRM4H37EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |