| Issue ID | 1476272 |
| Internal NHTSA # | 11103464 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2014 |
| File date | 11/12/16 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 honda cr-v. While driving 25 mph, the vehicle shuddered. The contact stated that the failure only occurred at 25 mph. The vehicle was taken to lindsay honda (5959 scarborough blvd, columbus, oh 43232, (614) 864-5250) where it was diagnosed that the transmission needed to be serviced and the vehicle also needed a hardware update. The vehicle was repaired; however, the failure recurred. The vehicle was again diagnosed by the same dealer and the contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 56,000. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PICKERINGTON, OH |
| VIN pattern | 2HKRM4H54EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |