| Issue ID | 1280261 |
| Internal NHTSA # | 10862600 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2014 |
| File date | 11/04/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We have 4 instances where we have been unable to start the crv because of a low battery problem. This necessitated using a jump starter to start the car. I have measured the voltage with a multi meter and after driving for a while the voltage will be about 12. 4 volts and the next morning it will be about 11. 8. My load tester indicated a weak rating. So obviously it appeared to me that the battery needed to be replaced under warranty. Bought the car to honda subaru of santa fe in nm on 4/20/16 and dealt with james the service manager. He said that they performed a software update to remedy the problem and that the battery operated within specs. Upon arriving home, 100 miles away, the same sub standard condition reoccurred. Contacting james with my situation, james said that because the battery was within specs he was not able to replace the battery. Maybe 12. 4 volts is acceptable because the vehicle has been driven causing a surface charge but if it drops to 11. 8 overnight something is askew. If they had performed a load test that problem would have been evident. We now carry a jump starter with us but my wife is not able to use it which i consider a safety problem. Judging from all of the problems on this site, honda should be much more responsive to the safety and performance needs of its customers. After reading these posts, most potential buyers of honda products would have serious reservations. We travel full time in a motorhome and will need to have this problem addressed at another dealership. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVINGSTON, TX |
| VIN pattern | 5J6RM4H56ELXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |