| Issue ID | 1275868 |
| Internal NHTSA # | 10855257 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2013 |
| File date | 20/12/15 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Bought car fall 2015 w/21000 miles. First very cold day (below 0 f), i noticed the heating system as well as defrost barely worked after driving 8 miles on a country road. This repeated itself several more times before i discovered tsb 14-063 where they discovered sand had been inadequately washed from the blocks after the casting process was completed. It then settled in the heater core blocking the system from adequate defrost and heat. My dealer app't was disappointing in that they essentially told me i was lying and nothing was wrong with the system. They claimed the temp probes showed a 1/10 degree between the 2 vents - of course, i never saw the results. My warranty expires in less than a month when it will then be my responsibility to flush it myself or pay them to do it !! It's now spring so i feel that waiting for a recall could possibly put me in jeopardy as visibility during cold weather will be and has been an issue. I have a copy of the tsb and see it's supposedly a 3 12 hr obligation, but the flat rate they show is 1. 1 hours which encourages their techs to do haphazard work. Dealer was buerkle honda, st paul,mn and my app't was in early january 2016. |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVER FALLS, WI |
| VIN pattern | 5J6RM4H56DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |