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2013 Honda CR-V Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1032305
Internal NHTSA #	10559091
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2013
File date	02/01/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	I was driving home on a major road (not a small back road) when i heard a sound like a gunshot. I immediately pulled over and found that there was a large hole in my sunroof, with spiderweb cracking coming out from the hole. The glass was flexed upwards and created a dome-like effect. I continued to drive the 2 hours home and immediately went to a local honda dealership. The service man took pictures and proceeded to tell me that if something had fallen onto the sunroof, the glass would've crashed into the car, not flexed up and out like mine did. A few days later, the service man called and said after sending honda the pictures, they decided i must've damaged the sunroof somehow, causing it to crack, meaning honda would not take responsibility for it. I then proceeded to call the dealership where i bought the brand new car 6 months ago. In talking to the sales manager, he told me that if i was driving down the highway, it would be near impossible for something to fall on my sunroof to cause a damage. It would've hit my windshield, or just flown over my car. He said there was nothing he could do and i could call honda directly. I did. My case representative proceeded to "look into it", which entailed a mumbling man telling me he may or may not get back to my claim by january 21st. When i heard back from them, he had called the first dealership and then reported that they felt like there was damage to the sunroof, meaning honda still wouldn't take responsibility. Honda has jerked me around from person to person, while having me drive around in my new car with a gaping hole in the sunroof that is shattering glass every time i drive it. Their service men have told me one thing, and the corporation as a whole is saying something else. After a quick web-search, there have been many other instances of this happening on hondas, and they are refusing to take responsibility.
Vehicle Mileage at Failure	13000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SALEM, VA
VIN pattern	2HKRM4H52DHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KM8JUCAG1FU092710 MMCGYKH40BFZ02253 JF2SKAJC7MH565601 VF3LBBHYBHS044533 3VVER7RMXTM046836 SALLDVAB7EA345184 SALEA7BU7S2419362 1FTER4FHXLLA17410 1YVHZ8CB3C5M12659 VF1KZ1G0643558292 1M2B221C03M029241 JTMRFREV4ED063407

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2013 Honda CR-V Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2013 Honda CR-V Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?