| Issue ID | 1722771 |
| Internal NHTSA # | 11394836 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2013 |
| File date | 28/12/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Continuous problem with rear hatch not opening when cold outside; i live in mich. Thus have cold winters; no problem when warm. Problem started in 2017. I pd to have it replaced 12/28/17; fail again 12/10/18 dealer replaced as under warranty; failed again 12/10/19 out of warranty(frm 12/28/17)- so honda won't fix. In reviewing internet the latch problem is an issue with many other consumers when cold o/s. Filed a complaint with honda - then pandemic hit--just now reopening complaint- case#10291529- & as this appears to have been a constant complaint frm many others; honda has issued a service bulletin 16-063 to address the problem and supposedly have a redesigned latch. But it only cover vehicles under warranty. Thus i will have to pay to get the new improved part, when the original and replacement part were1 bad in the past.. Not being able to get into the rear/truck of your car is a safely hazard in the winter-rear truck is where you keep the spare tire, emerg. Supplies,etc. (& store items /groceries,luggage,etc ) |
| Vehicle Mileage at Failure | 61051 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, MI |
| VIN pattern | 5J6RM3H56DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |