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2013 Honda CR-V Steering Problems, Complaints and Defects

Issue ID	1452815
Internal NHTSA #	11078606
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2013
File date	01/02/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	The vehicle intermittently became very difficult to steer at low speeds and the steering indicator light would come on for short periods of time. This nearly resulted in accidents on several occasions. The owner took the vehicle to a dealer, but the technician stated that he could not replicate the problem. The technician then advised the owner to continue driving the vehicle to see if the problem would recur. The owner found this advice to be unacceptable and questioned what might happen if the problem recurred. The technician then elevated the issue to the manager, who was able to isolate a trouble code. The owner was informed that no one at the dealership knew what the trouble code meant, and that the dealer would have to consult with honda corporate for guidance. The owner was then informed that honda corporate recommended the replacement of the power steering rack. This repair was performed at significant cost to the owner. Neither the troubleshooting process nor the associated trouble code were recorded on the work documentation presented to the owner. The vehicle steering felt stiff afterwards, then twice exhibited a failure mode in which the steering indicator light illuminated and the steering system appeared to hit a premature hard stop part way into a low-speed turn, forcing the vehicle wide. Both of these incidents nearly resulted in accidents, but the owner quickly spun the steering wheel towards center, then back into the direction of the turn. The process of re-centering the steering wheel appeared to temporarily clear the premature hard stop, and the owner was able to complete the turn. These incidents occurred during low-speed turns (roughly 10mph) on local streets and parking lots in the austin area. Repair invoice for the power steering rack available upon request. This complaint was filed by a family representative on behalf of the owner.
Vehicle Mileage at Failure	46700
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOUSTON, TX
VIN pattern	3CZRM3H57DGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MR053ZECG07121869 ML5ELFB15RDA00455 KMHDB51DBBU323366 5NMP3DGL4RH025705 WVWZZZ1KZ9W417439 WDF63981313657111 5J8YD4H89JL026462 JN8AZ1MU2DW210796 8AJFZ29G106015047 MMBNL45KXJH060797 1FTRW12W78KE39483 1M2K192C52M009009

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2013 Honda CR-V Steering Problems, Complaints and Defects, Recalls and Failures

2013 Honda CR-V Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?