| Issue ID | 1534492 |
| Internal NHTSA # | 11173772 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2012 |
| File date | 28/12/18 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The driver side defroster will not blow hot air. This makes it difficult to defrost the windshield in order to have proper visibility during winter driving conditions. This is especially true when the weather suddenly changes while driving and the windshield starts to frost over. The local authorized honda dealer performed tsb 14-063 which flushed the heater core with clr and fresh water. This did not solve the problem. Again, the passenger side is blowing extremely hot air, but the driver side is cool. This tsb was issued in november of 2014 for a 2012 vehicle. Obviously a heater core should not be clogged with contaminants after 2 years while running approved honda antifreeze in the cooling/heating system. The tsb also explains to the technician how to check for proper movement of the mixture door for fresh air. Honda says that the only recourse is to pay for a heater core replacement with a cost of over $1200. If this has been a long-term well-known issue by honda they should pay to fix the issue since it is a manufacturering issue and is a safety issue which greatly affects visibility in winter, which can also make the vehicle unusable if the windshield cannot be defrosted. Even when the vehicle has been running for hours, the driver side still blows cooler air unlike the passenger side. |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARBONDALE, IL |
| VIN pattern | 5J6RM3H71CLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |