| Issue ID | 1713274 |
| Internal NHTSA # | 11384994 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2012 |
| File date | 25/12/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The heater on my 2012 honda crv has cold air on driver side and hot air on passenger side. The driver side defrost, side vent and heat all cold. I purchase the car new and has never really needed to use the heater. The few times i turned the heater on i thought that it was just taking a long time to get warm and just turned it off because the cold air blowing was worst than turning it off, and most times was only going a short distance. I didn't realize until much later that it was getting hot on the passenger side and not the driver side. I live where it warm most of the year and rarely need to use the heater, not until recently when i turned it on and realized it wasn't working properly. There are many complaints on line about this issue with the honda crv from 2012 on to newer models. Why is there not a recall on the honda crv? This is not fair to the consumers because when you take the car in to the honda dealer for repairs, they want to charge you a few hundred dollars to fix an issue that they know is a problem. If a consumer drive across country from a warm area to a cold area not knowing the heater is not working properly, they are going to be in danger, especially if small children or an elderly person or persons are in the car. The dealer or service department at honda is not going to tell customers that this has been an ongoing issue for years. They are going to continue to charge customers to have this expensive repair done until nhtsa does it job to contact owners of this particular model or require honda service departments report all the repairs they have done on the heater because of the exact same problem starting with honda crv 2012 through honda 2020. This is the least that nhtsa should do. Consumers that purchase these vehicles and trusted honda to do the right thing needs your help now, not 10 years from now. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEMBROKE PINES, FL |
| VIN pattern | 5J6RM3H37CLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |