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2012 Honda CR-V Unknown Or Other Problems, Complaints and Defects

Issue ID	1233553
Internal NHTSA #	10786510
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2012
File date	09/12/14
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I purchased my 2012 crv in april 2012 brand new and since the winter of 2013 i started noticing crackling/rattling noise when the temperature drops. I contacted curry honda and was given the run around. Finally in november 2014 when the temperatures started dropping again i wasn't taking no for an answer. I brought it in i was told the noise had to be duplicated in order to figure out what the problem was. Needless to say i left that afternoon not knowing what the issue was. I started doing my own research and found blogs and youtube videos of other 2012 crv's with the same issue. I contacted american honda and was given a case number. I brought the vehicle back to curry honda on 12/9/2014 and was called by the service advisor on 12/10 that the issue was the vtc actuator sb-09-010. The part was replaced. I continued to hear the noise and was advise by my case manager to bring it back to the dealer. On 1/6/15 i dropped the vehicle off and was called on 1/7/15 that again the issue is vtc actuator but that part has to be remanufactured which the engineers are aware but no part yet. The case was closed with no resolution no compensation. I contacted the dealer's customer service rep tasha davis by email on 10/27/15 since the vehicle at start up this morning made the same exact noise. I contacted by tasha and was told there's no answer and i should reopen the case with american honda. I called them this afternoon and was told by the rep that there's no answer no solution nor is honda compensating its customers. This is very disappointing and frustrating. I'm still making payments on this vehicle. I was told corey is the dealers american honda rep but after numerous attempts on trying to get in contact with him, i haven't spoken to him yet. When i purchased the crv i thought i was getting a brand new good working car but what i got was a new car with a faulty engine part.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NORCROSS, GA
VIN pattern	5J6RM3H76CLXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALAK2V64GA795588 WDD2050042F518416 WDD2050042R274343 ZFA16900000665330 2HGFC2F71MH016972 WDB12603222030002 VSSZZZ5FZHR059493 LDP43A963SS094236 KMHLC81UACU030698 JMZCP19F201167992 SALAG25496A395377 SALLAJAD3BA574700

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2012 Honda CR-V Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2012 Honda CR-V Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?