| Issue ID | 1270770 |
| Internal NHTSA # | 10851255 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2012 |
| File date | 22/03/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On friday, march 18, 2016, i received a safety recall letter from honda automobile division, american honda motor co., inc. Regarding a defect pertaining to my 2011 honda cr-v. On monday, march 21, 2016, i initially contacted my local honda dealer (honda of nanuet) where i purchased the vehicle. The manager, dominick informed me that the part to correct the defect would not be available for replacement until late summer 2016. He offered me the option of either bringing my car to be stored at the dealership or storing it at my home until the part becomes available. He further informed me that honda of nanuet would accommodate me with a rental from avis in nanuet, new york. I would only be able to chose from the available compact vehicles on the lot at the time they arrange for the rental. I advised dominick that i have a temporary handicapped parking permit due to knee problems i have. I inquired about renting a vehicle similar to the cr-v however dominick informed me that i would have to pay an additional $15 per day. I then contacted my insurance company who advised me that my policy will not cover this long term rental, that it is the dealerships responsibility. I then contacted dominick to discuss the insurance issue and he advised me that honda would not be covering the cost of insurance and furthermore, i should leave my car at home as opposed to bringing it to the dealer to store. I am unclear why a recall issued by honda would cost me money and inconvenience. I would like know my rights with regard to such a recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NANUET, NY |
| VIN pattern | JHLRE4H78BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |