| Issue ID | 1044032 |
| Internal NHTSA # | 10567072 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2011 |
| File date | 03/02/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2011 honda crv brand new from our local honda dealership. I have been happy with it until last month. I began to notice that whenever i came to a stop or slowed down below 10 mph and then accelerated, my doors would make the locking sound even though they were already locked. It happens repeatedly as i slow down/stop and then accelerate. Then today (3/4/2014) the problem escalated. I came out of the grocery store and couldn't unlock the cargo door with my key fob. I noticed that the left passenger door didn't unlock as well. I pressed the button a few more times and they wouldn't unlock. The driver door, front passenger and right rear passenger doors did unlock. So then i pressed the unlock button on the driver door armrest but the cargo door and the left passenger door still didn't unlock. I had to put my groceries in through the right rear passenger door since the cargo door doesn't have a way to open manually from the inside, nor manually with a key from the outside. If this problem gets worse, this can pose a very serious safety problem. What if there's an emergency and your car doesn't unlock? I just did some research on the problem to see if it was something simple that could be fixed. A quick online search brought my attention to countless complaints of door lock failures on crv's. Seems this is an issue that's been going on for years (at least 2007-2011). I was shocked to find out honda hasn't issued a recall. This is a widespread and serious problem! I called my honda dealership to find out the approximate cost to replace the door lock actuators. This isn't a cheap fix! They would charge $180 labor for each door they would need to fix on top of the cost of each door lock actuator which ranges from $59 to $75 each, depending on which door the part is for. I would need 2, possibly 3, replaced so that would be about $500 to almost $750. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MODESTO, CA |
| VIN pattern | JHLRE4H42BCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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