| Issue ID | 1577605 |
| Internal NHTSA # | 11228495 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2010 |
| File date | 28/06/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Honda air conditioning. My car has had nothing but problems with its air. My air died again & when i went online i saw that honda had a class action suit that i was never informed of, which involved my car. I spoke with honda on friday & they asked me to bring my car in for diagnostic, which i did the next day in 95 degree heat. When the dealership found out i was aware of the class action suit & that i had contacted honda, they did everything they could to shift blame for the problem onto us, as my husband had put freon into the car. The diagnostic was supposed to be free, but within minutes, their rep was asking me to pay $225 for a diagnostic, which i can't afford, as i am disabled. When the car was finished they told me that they wouldn't cover anything, as it was my husbands fault the condenser was bad & that it would be $1800 to have it fixed or i could trade it in on another car. Oh, & that i shouldn't use the air system at all, as it could spew out metal shards which could cause further damage. If we had been notified that there was an issue with the air, we would have never touched the system, & to me it seemed that honda is trying to screw honda owners over by not taking responsibility for something that should have been recalled. There are thousands of complaints filed about this issue & i'm sure there are thousands more people, like myself, that had no knowledge that there was a defect in this system. They notified me when my car had the problems with catching fire, & notified & then took their sweet time replacing my airbags, so why wouldn't they notify me about something as serious as metal shards blowing into my face & body? I am disabled & only use my car to get back & forth to my medical appointments & can't afford $1800 for a car i only use occasionally? It is a 2010 with 52k miles. Can someone help honda owners please? |
| Vehicle Mileage at Failure | 52445 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ABSECON, NJ |
| VIN pattern | JHLRE4H51ACXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |