| Issue ID | 1291240 |
| Internal NHTSA # | 10874943 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2010 |
| File date | 16/06/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: upon returning to our local honda dealer to retrieve our cr-v on 6/17/2016 after having the recalled driver's side airbag replaced, we learned the passenger side airbag is also defective. Despite being aware of the issue, honda is presently refusing to service the vehicles or to provide rental or loaner vehicles; instead, they are simply advising individuals not to sit in the front-passenger seat until they can fix it (months from now). This is completely and horribly unacceptable; the defective airbags have already resulted in numerous fatalities and honda is exercising willful negligence in sending these vehicles back out on the road. These are family vehicles, and are marketed as such; without use of a front-passenger seat the cars become slightly classier regular cab pickup trucks. Moreover, the owner's manual cites in multiple locations potential problems which could undermine the sensitivity of the pressure monitors which are to monitor the presence of a passenger in the passenger seat, meaning that all passengers and the driver of the vehicle are still in danger of flying metal shrapnel decapitating them in an accident. Honda's position (as stated both at autonation 385 in memphis, tn and via there customer service complaint center at (888)-234-2138) is that they can do nothing, and that no one should sit near that airbag. Living in the south, my family is precisely in the middle of the zone in which this defect is expected to be most likely; honda's position is indefensible and deserves immediate attention and response from the nhtsa. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OXFORD, MS |
| VIN pattern | 5J6RE4H32ALXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |