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2009 Honda CR-V Service Brakes Problems, Complaints and Defects

Issue ID	1527260
Internal NHTSA #	11165481
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2009
File date	21/12/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	This entry has to do with replacement / aftermarket disc brake pads manufactured by raybestos. I searched this site to try and determine if this is the place to report this, but i'm uncertain, and felt it best to just give you this information regardless. I'm an auto mechanic and i've seen this issue quite a few times now over the past 5 years, and i contacted the manufacturer via their web site over 2 weeks ago, and they did not respond. This is a design error in the brake pad shim causing the pad to not make full contact with the outer caliper surface. This causes the pads on both sides to not make full (parallel) contact with the rotor. This reduces the friction aspect, and causes a slightly spongy pedal. It's easily seen in the contact surface of the rotor after an initial drive. I've had customer remarks and complaints, and the only resolve is to dismantle the pads from the caliper, and remove the anti-squeal shim. If driven as-is, the friction material of the brake pad will eventually wear down until full contact does occur, but this may take hundreds of miles. In the meantime, the braking efficiency is somewhat compromised. I have 10 photos i want to send explaining the situation, and they include an oem honda pad with the oem shim to show the difference. I just discovered your system only allows one photo, so it's the best one comparing the oem pad to the replacement. Please request the rest if you feel this is worth pursuing on your part. The raybestos part number is eht1086h, and they apply to these vehicles; buyer's guide : raybestos eht1086h brake pad acura rdx 2010-2018 honda accord crosstour 2010-2011 honda cr-v 2005-2016 honda crosstour 2012-2015 thank you.
Vehicle Mileage at Failure	103000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SPENCERPORT, NY
VIN pattern	5J6RE48399LXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

XWFGT6ET1E0001937 WF0SXXGCDS8C72056 MR0ER396407563137 JTEHD20V246006170 W1N1679871A959763 WBAGG41000DN60865 KPADA4AE1LP098955 1GNDS13SX52122964 WAUZZZ8DZYA172495 2T3MWRFV4KW006440 KNARH81GBTA471299 JTGSX22P8H6187705

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2009 Honda CR-V Service Brakes Problems, Complaints and Defects, Recalls and Failures

2009 Honda CR-V Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?