| Issue ID | 1314553 |
| Internal NHTSA # | 10903288 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2009 |
| File date | 01/03/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall- i rcvd the letter from honda in march 2016, stating parts would be available in summer 2016- called my dealer because i wasnt sure i would feel safe driving a deathtrap around (i decided i didn't want to leave my car at the dealership for months). Nothing was ever mentioned to me that i had to order the airbag myself. Nor does it state such in the letter. I called my dealer in the middle of summer 2016 since i had heard nothing- and of course no one answers in the service department. A couple weeks later my salesman calls to check in on me (courtesy call i suppose) and i mentioned the airbag. He transfers me to the service dept were i am informed i was supposed to order the airbag and that is why i have heard nothing. I have never dealt with a recall before but considering how serious this one is- why on earth wouldnt the parts just be shipped out and customers called to come in at their earliest convenience? Or at the least a courteous call be made months ago. I bought a honda because they are supposed to be reliable cars. Not sure i will ever buy one again after this mess. My dealership is keeler honda, 1111 troy schenectady rd, latham ny 12110. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBANY, NY |
| VIN pattern | 5J6RE485X9LXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
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| Dealer's ZIP code |