| Issue ID | 1306319 |
| Internal NHTSA # | 10893733 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2009 |
| File date | 14/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I went to boardwalk honda at 6807 tilton rd, egg harbor township, nj 08234 last may 14, 2016 for the takata driver's side airbag recall on my honda cr-v 2009 model. I was told that it still was not available. I asked if they could provide me a temporary alternative transportation but they said at that time all vehicles reserved to them from enterprise were in use already. I kept on following up with them every week and even asked if they could reimburse me if i rented a car. They told me to call american honda about that. Unfortunately, american honda's number, 1-888-234-2138 automatically redirects you to an automated answering system which tells the caller to coordinate with your dealer. I have tried calling other dealers but they told me the airbag was vin specific and once it's ordered by one dealer, they can't order it again. I'm getting concerned because we have a 2 yr old and a newborn baby and it's been almost 3 months and i fear for our safety every time i use that car. I only want them to provide me a rental car while waiting for the parts to come and not give me the runaround every time i call them. I sincerely hope you could help with our situation. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAYS LANDING, NJ |
| VIN pattern | 5J6RE48799LXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |