| Issue ID | 709575 |
| Internal NHTSA # | 10256153 |
| Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2008 |
| File date | 09/12/08 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | I had an accident dec 9, 2008 in my 2008 honda cr-v. I took it to the body shop the next day. The repair should have taken 10 days. The body shop found that the seatbelt jammed & didn't deploy like it should have, so needed to replace the buckle. The buckle is a controlled part, has to be ordered by vin# & was on back order, they will not overnight it either. It took 2 weeks to come in (on emergency order), my body shop would not let me have it back til the seatbelt worked. Finally got the seatbelt buckle in & something was still wrong. My body shop guy took it to a honda dealer (trickett honda in nashville, tn) & left it. The honda dealer said the srs box had to be replaced, said it was part of a recall, so had to order the srs box & wait for it. Honda wasn't going to release the new srs box's till jan. 16th. Then when the srs was replaced it indicated the passenger front seatbelt buckle was bad, part of the recall. Had to wait another week for it to come in on emergency order. Finally got my honda back on jan 22, 2009. My insurance paid for a rental 30 days & then i had to pay for 15 days. Now i am trying to get honda of america to pay for the 15 days i had to pay for a rental. A friends brother works for honda in ky& also said there was a recall because the seatbelts were jamming. Yet there is not a recall posted anywhere for this. My case manager at honda of america (antonio "tony' gonzales) said there is not a recall on my car. I asked him for his supervisor when i wasn't getting anywhere, he said i couldn't talk to his supervisor, not part of the procedure. I had to go off on him to get him to refer it to a senior case manager. Then he finally said i could fax him my paid car rental bill & he'd see if i could be reimbursed. Enterprise faxed him a copy of the bill on jan 22, 2009 for me. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHLAND CITY, TN |
| VIN pattern | JHLRE48748CXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |