| Issue ID | 1270639 |
| Internal NHTSA # | 10851167 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2008 |
| File date | 22/03/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - honda ignores my repeated requests for a manager to return my call - after receiving my notification letter, i called honda regarding this recall. I asked to have a "case manager" for this issue, and was assigned one. However no case manager has ever called me despite six separate calls to request to speak to one. I have also called multiple times to speak to a manager and have been promised one will call me back by that day. After over a week and multiple requests, still not one honda representative has returned my call. I have been driving around with an unsafe car from honda and they have ignored my repeated requests to have a case manager to help me with this issue. Also, they offered me a rented car for only up to $35. 00 a day - however for that budget it is a small compact car that cannot fir my car seats. I went to the honda dealer service manager and told them with that budget i will not be able to get a car that will fit my car seats - he said that's the budget and honda will not pay a penny more. So now because of this honda recall, i have to pay an extra $10. 00 a day till they get this part - sometime in summer 2016!!! Not only did honda not even have their "case manager" or manager return a concerned consumers request to talk to someone after leaving multiple messages, but now this recall is costing me money. I will never buy a car from honda again, they are negligent and treat their customers with disrespect. |
| Vehicle Mileage at Failure | 51000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAMARONECK, NY |
| VIN pattern | JHLRE48758CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |