| Issue ID | 1471219 |
| Internal NHTSA # | 11099098 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 26/05/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The front passenger door lock got jammed 3 times since 2014. Met with an accident in jan 2014 with impact on the driver side. Driver side lock was working but passenger side lock got jammed. The passenger couldn't come out due to that ,endangering their life. Got repaired from honda dealer,repairs paid by the insurance even though it was under warranty. In 2015,i went to same honda dealer for recall of driver side lock accuator. They fixed the driver side but didn't fix the passenger side lock even though they were informed about the persistent problem with passenger side lock by me. It was under extended warranty in june 2015. Had another minor accident in 2016 in another state and passenger got stuck in the vehicle again. We got it repaired at a local repair shop since no honda dealer was closeby.. On may 26,2018 the passenger side door lock jammed again when brakes were applied suddenly on the freeway. The passenger got stuck again in the vehicle . I called american honda corporation and informed them about this recurring problem with passenger side door lock jamming again and again. This is playing with the life of the passenger because they can't escape in an emergency.. They gave me a case number and directed me to go the honda dealer. Case no is 08726902.. The honda dealer informed that the lock needs to be replaced and cost of replacing it is approx $400. I called honda corp again and informed them about the repair cost. They informed me that they can't help with this problem and i will have to bear the cost. I i also informed them that this is not a matter of cost of repair but matter of life when the lock gets jammed frequently. I was very rudely told not to call them for this problem.. We have nobody to turn to regarding addressing this life threatening problem and we are spending our money for repair cost. The vehicle has only 42000 miles . Kindly investigate. |
| Vehicle Mileage at Failure | 41500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALLEN PARK, MI |
| VIN pattern | JHLRE48757CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |