| Issue ID | 813616 |
| Internal NHTSA # | 10353130 |
| Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 27/06/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We are a two car ownership family and one of the vehicle is a 2007 honda crv and around 40,000 miles the car began vibrating at speeds between 38 to 43 mph. Contacted my honda dealer, lee honda, and they are vehement in stating that there is no issue with crv and the vibration maybe due to differential fluid needing flushing. Also dealer stated it may be due to front-end alignment. New tires were installed, front-end alignment done and what was an infrequent occurrence is not an everyday occurrence. Honda dealer is still adamant it maybe differential fluid needing flushing. My personal mechanic has found the bulletin that references the need to flush the differential, possibly twice. Why are they simply not upfront with their problem and address the issue. After several unsatisfied conversation with the dealership,i am having my mechanic do the work on 9/1/2010 and leave the honda dealer chatting about "it's not a honda issue" to himself. What poor customer relationship honda advertises the dealership by not being honest about it's problem. It will be my last honda. I am currently seeking to trade our other vehicle and it will not be honda. When the vehicle was less then 6 months, we reported problems with the differential. The dealer replaced the differential per honda's recommendation. Apparently there was a bulletin about the 2007 differential problem and it wasn't until our third visit to dealer that the problem was diagnosed as honda bulletin, not a recall. Could these two issues be related? |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUBURN, ME |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |