| Issue ID | 1315449 |
| Internal NHTSA # | 10904223 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 07/01/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Passenger front door lock actuator (nhtsa reference: #10057463) - i was never notified by honda of this class-action settlement - my mechanic informed me on 8-30-16 of this settlement during a routine oil change - after contacting honda america at 800-999-1009 -ext [xxx], i was informed the settlement for the passenger front door actuator was amended and terminated as of november 2015 - my passenger front door actuator has been non-working since the 1st quarter of 2015 - honda has politely refused any corrective action - twice i have been informed that a manager will call to review my request; no calls have been received - i have received recall notices from honda (i. E. March 2016 regarding the airbags) so i am definitely in their computer system - had i been made aware of the passenger front door actuator settlement i would have immediately contacted the local honda dealer for a prompt and full repair free of charge questions: a) does honda america bear any burden of having to document they did send written notification of this settlement in a timely manner? B) why was a termination date agreed to of nov. 2015? If a part is defective, as it clearly is in my situation, it will remain defective even after nov. 2015? C) what recourse do i have that the nhtsa can assist me with? Thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRABUCO CANYON, CA |
| VIN pattern | JHLRE38777CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |