| Issue ID | 1312407 |
| Internal NHTSA # | 10898671 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 25/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall hi my 2007 car-v has the passenger airbag defective and i received a notice from honda about that. After attempting to contact several dealers in the area only one responded and put my name on the waiting list for the airbag as the part is not available. The dealer denied my request for a replacement loaner car, on the basis the the car can still be driven, and suggested me to call honda for such request. I contacted honda on the following days: - 7/25/2016 at 9:30 am - 8/13/2016 at 11:00 am - 8/19/2016 at 9:50 am on all of the above occasion i have been told that a manager would call me but no one did only at the third attempt i have been given a case number=04940077 on all such phone call i have requested : - to replace the passenger airbag or - provide a car loaner while my car is parked and not allowed to be driven because of medical reason as my wife is getting severely sick , when seated in the back , and also because the passenger seat sensor that deactivate the passenger airbag is malfunctioning, not disabling the airbag deployment when no one is seated on it. Honda never called me back, ever. The dealer states that no parts are available to allow the airbag replacement. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MENLO PARK, CA |
| VIN pattern | JHLRE38557CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |