| Issue ID | 1311980 |
| Internal NHTSA # | 10898355 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The passenger side air bag has been recalled in july 2016. Honda letter suggested not to put a person in the passenger seat until the air-bag can be replaced. However, it is not a good solution for us as there are 4-5 people riding in the car at all times. We requested a replacement rental or loaner car for the time being from honda (case no 04958635). Even after a month, they have not made a decision on this and all our inquiries have fallen on deaf ears - they always tell us to wait until a case manager has reviewed the case and decided on what to do. The representative refuses to put their supervisor or case manager on the phone. It is quite frustrating dealing with honda on this matter. My family will likely never purchase a honda vehicle again in our lives. |
| Vehicle Mileage at Failure | 128000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA BARBARA, CA |
| VIN pattern | JHLRE38387CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |