| Issue ID | 1310500 |
| Internal NHTSA # | 10897209 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2007 |
| File date | 02/03/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: i received my first letter in march 2016, my drivers side airbag is defective. Letter tells me that i will be contacted when parts becomes available. They were supposed to be ready by early summer. I was never contacted. In july i received a second letter telling me that the passenger side airbag is also defective. In the first letter they told me to contact my dealer if i wanted a loaner car, which i did but i was told they did not do that and they were sure nothing would happen to my car. By august i was really getting upset that i had not heard anything, so i took my car in for an oil change and asked about the parts, they told me they would order them for me and let me know when they were in. I again asked for a loaner and was told again they did not do that. Even though i have it in writing in the first letter, i called honda headquarters, they said yes they would indeed have to supply me with a loaner. I called dealership again, they said no. I will never purchase another honda. I feel that no one cares and i have exhausted my options other than going to the media which i am planning to do this next week. I have a car that i am told is unsafe to drive yet i have to drive it until they get parts to fix it. I have to drive my husband back and forth to the dialysis clinic, back and forth to his oncologist, back and forth to his endocrinologist, in other words, we are constantly on the go. I do not want to wait until our airbags explode for someone to do something! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GUNTERSVILLE, AL |
| VIN pattern | JHLRE38797CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |