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2005 Honda CR-V Interior Lighting Problems, Complaints and Defects

Issue ID	781316
Internal NHTSA #	10323386
Manufacurer	HONDA (AMERICAN HONDA MOTOR CO.)
Brand	HONDA
Model	CR-V
Model Year	2005
File date	01/04/10
Component	INTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The following is a problem that i have with my veh, which i hope you can resolve. Cr. V 2005 vin # [xxx] maintenance history: all scheduled maintenance were performed by honda of nanuet. Problem: approximately 2 years after purchase the led lights of the instrument panel, starting from the left side, begin to go out. Resulting that during night-time driving i am unable to see the temperature gauge and part of the rpm gauge. During a scheduled maintenance i brought this situation up, to the svc mgr who promptly told me that it was not a covered item. I mentioned that i was extremely concerned about this safety issue but the issue was not resolved. Needless to say, more of the led lights have stopped working; the only lights that continue to work are the ones on the right side of the speedometer that light up 120mph thru 140mph. This situation in my opinion is an extremely dangerous one while driving at night. And may result in an accident or worse. The leds obliviously were defective from the beginning and should have been replaced by the service department in nanuet. Since this situation is potentially dangerous- since i do use the vehicle at night, i am respectfully requesting that honda replace the leds lights at no cost to me. I spoke with mr sergio salvador, cust svc on 4/1/10 who simply stated that i should've done something earlier. I told that i did informed the dealer service mgr two years after purchase, of the problem and my concern about my safety driving at night, i also told that this defect is a serious safety issue with severe possible consequences, and further emphasized that the honda dealership was aware of the problem 3 years ago but did nothing about it. Mr. Salvador still maintained that honda would not make the repair. I told him that the led lights must have been defective from the onset. There was no resolution. Therefore i am making this complaint. Please help. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WEST NYACK, NY
VIN pattern	SHSRD78895UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type	4WD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

NMTER16RX0R102098 WF0FXXWPMHMK10523 WDD2050472R313786 WBS81CH040CF60913 1GCHK23215F906376 JN1JDNT33VW010530 WDB2094421T024094 MAT443021D7R25949 WBA5X71000FJ72029 15CGE25V637186068 JMZBLB4Z211501129 SALVA2BN4GH140385

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2005 Honda CR-V Interior Lighting Problems, Complaints and Defects, Recalls and Failures

2005 Honda CR-V Interior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?