Issue ID | 1345145 |
Internal NHTSA # | 10938764 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2005 |
File date | 06/07/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall - we received written notice of the airbag recall in june 2016 for our 2005 honda crv, and called our local honda dealership, autonation honda at 2999 w 104th ave, westminster, co 80234 to schedule an appointment for the repair on july 7, 2016. We were told by their service department that they would order the part, which should arrive within a week. They did not call back by the end of july, so we called back to ask about the part. We were told that they had no record of ever ordering the part, but said that they would do so immediately and expected the part to arrive in the next 4 weeks. We again waited for notification that the part arrived, but received no call. We contacted them to schedule an appointment for the repair in august and september, but were told the same thing: that they had not ordered the part and could not complete the repair, but that they would be sure to contact us as soon as the part came in, as they would order one immediately. In the end of september, while shopping for another vehicle at autonation honda, the salesperson told us that the service department could perform the recall work while we test-drove and considered other vehicles. However, the service department did not complete the recall work, and this was merely a ruse to allow autonation to hold our vehicle hostage while the sales staff gave us the run around on haggling over another car. We left that day without buying a car and without getting our crv repaired. On december 24, 2016, we made an appointment to have the recall work done on the morning of december 30, and the service department confirmed that the parts were available and that they could complete the repair. Within minutes of dropping the car off on the 30th, i received a call that they did not have the part and again had not ordered it. They said they would work on ordering it in the coming week. |
Vehicle Mileage at Failure | 105000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROOMFIELD, CO |
VIN pattern | JHLRD78995CXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |