| Issue ID | 608872 |
| Internal NHTSA # | 10173209 |
| Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2004 |
| File date | 13/01/05 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Beginning approximately one year from date of purchase, my moon roof began to rattle when driving, both opened and closed. I took it to my honda dealership and they replaced a bolt. Approximately 4 months later, it had worked itself out again but the dealership did not have the time to address it on that visit. I took it back 2 weeks later and they replaced the entire moon roof mechanism. Three months later, i returned with the same rattle and they tightened the bolt and said nothing else could be done, that i would have to deal with it. I lodged a complaint with the honda corporation and they told me to take it to a different honda dealership, lie to them and tell them this was the first time it was going to be addressed and see what they thought. I did not lie to them, but they heard the rattle. They said it seemed to be a recurring problem with this honda model and that i could apply oil to help with the rattle, otherwise i would just have to deal with it for the duration of the car. The oil has not helped. *nm |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | 6 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | SHSRD78884UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 20/11/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | POHANKA HONDA |
| Dealer's telephone number | 5408985200 |
| Dealer's city | FREDERICKSBURG |
| Dealer's state code | VA |
| Dealer's ZIP code | 22408 |