| Issue ID | 952653 |
| Internal NHTSA # | 10486803 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2004 |
| File date | 01/11/12 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | 2004 honda cr-v. Consumer writes in regards to a potential failure of the power window master switch. *smd the consumer stated he received a recall notice regarding the power windows. He immediately contact the dealer and made an appointment. The consumer stated his vehicle was at the dealer for 9. 5 hours, and when he received the vehicle back, it was after dark, so he didn't notice until the next morning, that the power window master switch unit was loose, not sealed properly and was elevated out of its normal housing by 3. 8 inch. It was not sealed within the door as securely as before the recall was performed. The consumer returned to the dealer, but the switch still appeared improperly sealed and bulged up from the door housing. The service manager stated the recall required that the power master switch box be stuffed with insulation and then the power master switch unit needed to be forced back into the box to prevent waster from leaking inside. He also stated that the reason for the recall was because water could cause the wires of the power master switch unit to short-circuit potentially causing a fire and he further stated the power master switch unit would not fit as it did before the recall. The consumer stated stuffing the power master switch unit housing with insulation and forcing it back into position so that it was not sealed as securely as it was before the recall was not safe. The switch unit is now more prone to water exposure, short-circuit an fire. The consumer stated honda should have replaced the entire power master switch insulated in its box as a single waterproof-sealed unit. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | STRATFORD, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |