| Issue ID | 501919 |
| Internal NHTSA # | 10090552 |
| Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 2004 |
| File date | 06/09/04 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | It was just 2-3 weeks after purchasing my 2004 honda suv when the first story came out on the washington post about the crv's bursting into flames. *ak i was told by honda that i could no longer take the car back i would have to try to re-sell it and take the loss myself. Here i am getting close to to the 5000 mile, which will be my very first oil change, and i see another follow up story on the washingtron post regarding the same thing. And still nothing being done about it. Depending on some emails and letters being sent by honda is not resolving the issue. I am completely afraid of getting my first oil change, especially when i see that other consumers are taking their crv's to the honda dealers and the problem still occurs. What guarantee do i have? How safe am i suppose to feel when the honda dealers still don't do the oil change right? I am in awe that your organization is waiting for a high death toll to finally do something about it. How many deaths will it take for you guys to wake up and tell honda to do a recall? How many lives have to be taken for you to see that this is of high importance? I am scared of even parking my car in the garage after my first oil change. It absolutely ridiculous that you and honda are trying its best to save thousands of dollars and prefer to risk thousands of lives. And yet, the consumer is stuck with the problem and footing the bill if that occurs. I'm surprised i haven't heard of any lawsuits. It's to time to take action. I am completely dissapointed with honda and regret ever purchasing my vehicle from them. They have not come forth for the consumer. I hope the next time i write to you is not because i'm having to complain and write a detailed report of the same thing happening to me. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALLEN , TX |
| VIN pattern | JHLRD68404CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 26/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RUSTY WALLIS HONDA |
| Dealer's telephone number | |
| Dealer's city | DALLAS |
| Dealer's state code | TX |
| Dealer's ZIP code |