| Issue ID | 1668480 |
| Internal NHTSA # | 11329813 |
| Manufacurer | Honda (American Honda Motor Co.) |
| Brand | HONDA |
| Model | CR-V |
| Model Year | 1999 |
| File date | 18/03/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Where can i find the complaint form for a vehicle under recall that the dealer and manufacturer are refusing to fix?? I received a recall letter dated march 2020 from american honda motors. My son drives this vehicle and i became very alarmed. I parked the vehicle and we have been struggling since. I called honda's customer support & campaign center at the number on the recall letter on 3-18-20 at 11:18am and provided the vin. I was assigned a case number #10315713. I have heard nothing from them since. I contacted the local honda dealer, [xxx] on 3-18-20 at 11:22 am and they said there was nothing they could do until parts are available and that they knew parts would not be available for over one year!! I contacted "[xxx]" at nhtsa on 3-18-20 at 12:08 am mtn time and she was unhelpful and uninformed. I called my insurance agent at state farm and they advised to suspend the insurance. I don't want anyone driving this vehicle until it is repaired but the honda dealer, the corporate honda office and nhtsa is doing nothing!! I now have a vehicle i paid $6000 for that is unsafe to drive. What are my options?? Should i contact an attorney?? Please consider this an official and very real complaint against the american honda motor company inc. 1919 torrance blvd, torrance california 90509. What are my options? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DARBY, MT |
| VIN pattern | JHLRD2846XCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |